Your frequently asked questions
Some people are very comfortable from the first use of their menstrual cup, others take a little longer to get used to it.
As with contact lenses, the time it takes to get used to it varies from one person to another.
That said, the cup is adopted by 91% of users after 2 cycles of use.
So practise outside of your period, and for reassurance, you can wear a panty liner during your first cycles with your new Cup Luneale.
Everything depends on the importance of the flow and the model of Cup Luneale chosen. The majority of the people can carry a cup during 8h of continuation in all serenity.
These 8 hours are the maximum duration at the end of which it is absolutely necessary to withdraw and empty La Cup.
In any case, the Cup Luneale has a duration of wear much higher than the disposable periodical protections.
Size S : diameter 40mm | height 50mm | capacity : 20ml
Size M : diameter 43mm | height 52mm | capacity : 25ml
Size L : diameter 46mm | height 51,5mm | capacity : 30ml
Of course it's possible, you can even sleep naked! The only limit to respect is not to keep it more than 8 hours in a row without emptying and cleaning it. So if you've planned to sleep in, you'll still have to get up!
And very quickly, we bet you'll wonder how you ever put up with those huge night guards (yes, the ones that go up the middle of your back...)
No. There is very little risk that the Cup Luneale will "fall off" while you go to the bathroom (no more than with a tampon). If this happens, we advise you to consult a competent health professional - gynecologist, midwife, physiotherapist - because it is possible that your perineum is too relaxed. There is also no risk that the string will get soaked with urine, since there is no string...
Yes yes yes, three times yes! You can dance, run, jump, dive, do yoga, bike, ride a horse or even curl. La Cup Luneale will not betray you or get in the way. Just remember to empty it before your sporting activity so that you are completely relaxed and have maximum capacity (because if you do intensive sport, the contractions of the perineum can slightly reduce its capacity). And at the beach or pool, it's so much more pleasant when your protection doesn't get waterlogged...
La Cup Luneale is positioned at the entrance of the vagina, so vaginal penetration is impossible. But you can share cuddly moments with your partner(s). Be careful, the menstrual cup is not a means of contraception and does not protect against sexually transmitted diseases (STD).
No. At the end of the vagina is the cervix, which measures between 3mm in women who have not had children and up to 25mm in mothers with large families. We explain this in detail in our article on anatomy. It is therefore absolutely impossible for La Cup to go beyond the vagina.
No. If you have trouble removing your menstrual cup, it's probably because your vaginal muscles are tense. Put yourself in a comfortable position, relax and push a little on your abdominal muscles to lower it, as if you were going to the bathroom: the MoonPad will be easily accessible and you will be able to pinch it.
If you do not feel it and that it turned on itself, it is that it is well in place.to go further, read our article: how to well position my menstrual cup?
Wherever you want: in the toilet, in a sink, in the shower... If you are not at home, you can go to a disabled toilet (where there is a sink most of the time). And if there is no water point in the toilet, we have created Les Wipes, cupfriendly wipes that will allow you to clean your cup without water before reinserting it.
This is one of the advantages of the menstrual cup. If you are regularly regulated, you can wear your cup before the arrival of your period to be prepared for any eventuality. As there is no absorption, you will not be embarrassed and your vaginal flora will be respected. But be careful: here again, respect a maximum wearing time of 8 hours!
Only the upper ring ensures the watertightness of the Cup Luneale : it is thus him which must be deployed completely.it is why it is essential to make turn the Cup on itself: that deploys the ring.The body of La Cup Luneale being flexible, it can be crushed by places to adapt itself better to the body, contrary to what occurs with the traditional menstrual cups which must be deployed completely. Related article: my cup does not deploy, what to do?
There are many reasons that can lead to blood leakage with a menstrual cup. We invite you to read: our solutions if your cup leaks.
In most cases, no. But in some clinical studies of the menstrual cup, some people have reported less belly pain than usual. Unfortunately, in some clinical studies of the menstrual cup, some people have reported that their stomachs hurt less than usual. So, placebo effect or not? We can't say... But maybe it's just that since the Cup Luneale is not in contact with the cervix, unlike tampons, some pains could be avoided.
No. We have written a full article about the impact of the cup on TBS that we invite you to read.
You can download the user guide in the language of your choice (English, French, German, Italian, Spanish, Portuguese, Swedish and Dutch) by clicking on this link.
It is possible to use the Cup Luneale if you have never had vaginally penetrative sex.Everything is explained in detail in our article "Can you wear a menstrual cup when you are a virgin? "If you decide to take the plunge, we advise you to start with one of the 2 smaller models (S or M), as the L could be a bit impressive.
Yes, it is possible in the extreme majority of cases, but we still advise you to check the position of your cervix beforehand: all the explanations are in our article "cup and retroverted uterus".
Yes, while some rigid cups can press on the bladder or urethra and make urination incomplete, the body of the Luneale Cup is soft enough not to cause this type of discomfort, but we suggest that you choose one of the two smaller models and remove it before your first morning's urine to ensure that your bladder is completely empty.
Wearing an IUD does not prevent the use of La Cup Luneale if the threads are cut short enough, and being aware that in the first 3 months after fitting, spontaneous expulsion of the IUD is not uncommon. La Cup Luneale is also the menstrual cup recommended by many midwives for its low suction effect. You can read our complete article on this subject: Cup and IUD, is it possible?
The contraceptive ring is placed in the vagina around the cervix. Most of the time, it is compatible with the cup, but it may (in some cases) be uncomfortable for you depending on your anatomy, especially if your vagina is short. The easiest way is to talk to your gynaecologist or midwife, who knows you better than we do!
In La Cup Luneale , there is no presence of latex, rubber, bisphenols, PVC, proteins, peroxides, which are the most allergenic. We have also excluded dyes, which can be allergenic (and which are useless), and additives. But the silicone used by Luneale - platinum medical silicone - is different. To date, none of our users have reported an allergy to La Cup Luneale silicone (and even customers who are allergic to traditional silicones have told us that in their case, La Cup Luneale did not trigger an allergy).
La Cup Luneale is made of 100% of the best platinum-catalyzed medical silicone, certified biocompatible and implantable for 29 days (used in hospitals). Almost all allergic reactions can be excluded, even if you know you are allergic to "classic" silicones. Nevertheless, we cannot totally exclude this risk, even if it has never occurred to date.
If you have an overt infection (or suspect you have one), you should avoid wearing any internal menstrual protection. So don't wear a menstrual cup during treatment (and a little afterwards) and do a good sterilization before putting it back on, in case the cup has been in contact with your infection.
No. During this period, use external protection, otherwise you may experience discomfort or burns.
No. It is not recommended to use a menstrual cup for post-natal bleeding and after the return from childbirth. It is necessary to wait until the vagina and the cervix have recovered and to do your perineum rehabilitation. Ask your gynecologist/midwife for advice, as she knows you better than we do
Wait until the scar is completely resorbed and your perineum is re-educated, to keep La Cup Luneale in place. In any case, talk to your gynecologist/midwife, who knows you better than we do and will be able to advise you.
It is necessary to wait until the vagina and cervix have recovered before (re)fitting a menstrual cup. In this case, we advise you to discuss this with your gynaecologist/midwife, who knows you better than we do and can advise you.
It is necessary to wait until your vagina and cervix have recovered. Talk to your gynaecologist/midwife, who knows you better than we do and can advise you.
In any case, talk about your wish to try Cup Luneale to your gynecologist or midwife, who knows you and will be able to advise you. In some cases it is possible, but not in all: only a medical opinion can determine it.
On this subject, the (few) studies contradict each other: some say there is no link between the use of menstrual cups and endometriosis, others say the opposite.It's frustrating (for us too), but in this case, we encourage you to make your choice of menstrual protection by discussing it with the health professional who follows you, because endometriosis can take many forms. That said, we have feedback from clients with endometriosis who are delighted with their Cup Luneale.
After a hysteroscopy or other operation, we advise against using a menstrual cup. You should wait until the vagina has recovered and your doctor will give you the green light.
We explain everything on the how-to page of La Cup and in more detail in the blog.
We give you 5 ways to clean La Cup in public places in a blog post.
There are solutions to restore it to its original appearance that we detail in this article.
If you don't have the possibility to sterilize your cup before your cycle (for example while traveling), you can consider 2 solutions: Either you use cold sterilization tablets, effervescent, which have the same effect as plunging the cup in boiling water. They are the same as those used to sterilize baby bottles. Use them according to the manufacturer's recommendations or, exceptionally, you can wash the cup with gynecological Betadine (blue bottle). But be careful, Betadine will irreversibly color the cup (but without effect on its effectiveness and safety, obviously).
We don't recommend buying a sterilizer: if you want to sterilize your cup in the microwave, the healthiest, most convenient and FREE sterilizer is glass. More details in our article.
No: soap has an alkaline pH that can alter the naturally acidic environment of your vagina, which protects it. All the info is in this article.
In general, La Cup does not smell. Nevertheless, it can happen that an odor emerges: we give you the reasons and the solutions in a complete article.
In general, your orders are prepared in a maximum of 2 business days (it is often less). Once delivered to the carrier, you will receive an email to notify you, which includes a tracking link. Then, the delivery time depends on the carrier and your location. To know all the indicative times, go to the page "Deliveries and returns".
It is possible to change your delivery address free of charge only if the package has not been given to the carrier (be careful, orders often leave the same day). Contact the Customer Service Department, specifying your order number and the urgency of your request. If the package is already on the road, you will have to wait for its return to our warehouse so that we can send it back to you. This reshipment will be at your charge.
The list of countries to which we deliver is indicated on the "Shipping and Returns" page
We have tried to answer here most of the questions we are asked. But if yours is not here, don't hesitate to tell us, we will add it soon!